Apologising is an art, one that if you are not an expert in, then you shouldn’t just bother, for it makes things worse in the long run. Sometimes people are truly sorry for what they have done to hurt someone else but can’t convey it. The following techniques require five minutes and works almost every time.
1. Make Your Apology Bigger than the Crime. Don’t attempt to diminish your mistake by offering a lame apology or excuse. You’ll only make matters worse. Instead of Saying “It’s not a big deal,” “I didn’t mean it,” or “You’re overreacting” …
Try: “I made a big mistake,” “I never should have done that,” or “I should have known better.”
2. Admit Your Real Wrong. The superficial part of a mistake (missing dinner, a careless comment) is often a symptom of a larger offense. A good apology reveals that underlying issue by using the word “because.”
Instead of: “I’m sorry I forgot about our dinner plans” …
Try: “I’m sorry I forgot our plans because it was disrespectful of me to cancel at the last minute.”
3. Never Say “But”. This one word can sabotage your apology. It’s a disguised effort to deflect blame (“I’m sorry about forgetting dinner, but you should have reminded me”). O_O Never do this. It drives me nuts. I am sure other people think so as well.
4. Use Your Words, Not Your Wallet. Nothing can replace an honest, heartfelt apology. Giving your partner flowers or another gift in lieu of an apology can come off as a bribe. The gift says you’re sorry but doesn’t show that you understand what you did wrong. If you want to give a gift, do it later — it’ll be much more appreciated when it’s given without strings attached.
Wish you all best of luck!